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When purchasing a neon sign, please be aware that the design you see on your screen may differ slightly from the actual product. Various factors such as screen resolution, color settings, and lighting conditions can affect how the design appears digitally. Additionally, the actual dimensions of the neon sign may vary slightly from the specified measurements. Rest assured, we use high-quality materials and craftsmanship to ensure your neon sign is as close to your vision as possible. If you have any concerns, feel free to reach out to us for more information.

Yes, you can! Please visit our Custom Design page on our website, send us an image of the neon sign you like, and let us know the changes you'd like to make. We’ll be happy to accommodate your requests!

The average time for production is 5-7 days.  Shipping by international priority express usually takes 5-7 days from start to finish. As a result, your item will arrive between 12 and 14 days.

Once your order is shipped, we will provide you with a tracking number so you can monitor its progress.

If your neon sign arrives damaged, please contact us immediately. We will arrange for a replacement or repair.

We offer a 2-year warranty on all indoor neon signs (Waterproofing: No), ensuring your investment is protected. For outdoor signs (Waterproofing: Yes), we provide a 1-year warranty